Privacy Policy for Casino Ozwin

Effective Date: 1 June 2026

Welcome to Casino Ozwin. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ozwin.com.au, use our services, or interact with us in any way.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Identification Information: name, date of birth, email address, phone number, mailing address, and other identifiers necessary for account creation and verification.
Account Information: username, password, transaction history, game preferences, and betting activity.
Payment Information: credit/debit card details, bank account information, and other payment data needed to process deposits and withdrawals.
Technical Data: IP address, browser type, operating system, device identifiers, and usage data collected through cookies and similar technologies.
Communication Data: correspondence with customer support, feedback, and survey responses.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling laws.
To process transactions and manage your account.
To personalize your experience and improve our offerings.
To communicate with you, including sending promotional materials, updates, and important notices.
To detect, prevent, and address fraud, security breaches, or other illegal activities.
To comply with legal obligations and enforce our Terms and Conditions.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: Trusted partners who perform services on our behalf, such as payment processors, identity verification services, and marketing agencies.
Legal and Regulatory Authorities: When required by law, regulation, or legal process, including to prevent fraud or other illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: Where you have given explicit consent to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please visit our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to processing where applicable.
Request deletion of your personal information, subject to legal and regulatory obligations.
Object to or restrict certain processing activities.

To exercise these rights, please contact us using the details below.

7. International Users

If you are accessing our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where we or our service providers operate. By using our services, you consent to such transfers.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Casino Ozwin Privacy Team
Email: [email protected]
Phone: +61 2 1234 5678
Mailing Address:
Casino Ozwin Pty Ltd
123 Gaming Street
Sydney, NSW 2000
Australia

Thank you for trusting Casino Ozwin with your personal information.